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  • Provider

    Responsible for the internet pages of Valicare GmbH

    Name and address

    Valicare GmbH
    P.O. Box 94 03 50
    60461 Frankfurt am Main

    Board of Management

    Dr. Berthold Düthorn, Mathias Hartmann

    Telephone number

    +49 69 7909 343

    Email address


    Court of Record: Amtsgericht Frankfurt/Main, HRB 54856

    VAT ID Number

    DE 223 717 835

    Person in charge for contents

    Dr. Ellen Sons-Brinkmann

  • Legal Note

    Legal Note of Valicare GmbH

    © Copyright

    All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. In addition, some Bosch websites contain images that are subject to third-party copyrights.

    Trademark information

    Unless specified otherwise, all trademarks on Bosch websites are protected by trademark law. This applies in particular to Bosch brands, nameplates, company logos and emblems. The brands and design elements used on our pages are the intellectual property of Robert Bosch GmbH, Germany.

    Warranty information

    This website was compiled with utmost care. Nonetheless, the accuracy or correctness of the information contained cannot be guaranteed. Any liability for damage resulting directly or indirectly from use of this website is precluded, unless caused intentionally or in gross negligence by Bosch.

    Licence information

    The intellectual property contained in the Bosch website such as patents, marks and copyrights, is protected. This website does not grant a licence for utilising the intellectual property of companies of the Bosch Group (Bosch) or third parties.

    Online dispute resolution (ODR)

    Information regarding online dispute resolution (ODR): The European Commission offers a platform for the resolution of online disputes. This platform is dedicated to facilitating the out-of-court settlement of disputes concerning contractual obligations in online sales and service agreements.

    The platform can be found at .

    We do not engage in out-of-court settlements before consumer arbitration bodies.

  • Privacy Statment

    Data protection policy of Valicare GmbH

    1. Data Protection Notice

    Valicare GmbH (hereinafter "Valicare“ or "We“ or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.

    2. Valicare respects your privacy

    The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

    Data protection and information security are included in our corporate policy.

    3. Controller

    Valicare is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

    Our contact details are as follows:

    Valicare GmbH

    P.O. Box 94 03 50

    60461 Frankfurt am Main


    Phone: +49 69 7909 343


    4. Collection, processing and usage of personal data

    4.1.Processed categories of data

    The following categories of data are processed:

    • Communication data (company, name, telephone, e-mail, address, IP address)

    • Contractual master data (e.g. contractual relationships, contractual or pro-duct interest)

    4.2. Principles

    Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

    We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

    4.3. Processing purposes and legal bases

    We; as well as the service providers commissioned by us; process your personal data for the following processing purposes:

    • Provision of these Online Offers
      (Legal basis: Justified interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law).
    • Resolving service disruptions as well as for security reasons.
      (Legal bases: Fulfillment of our legal obligations within the scope of data security, and justified interest in resolving service disruptions as well as in the protection of our offers).
    • Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent
      (Legal bases: Consent / justified interest on our part in direct marketing if in accordance with data protection and competition law).
    • Product or customer surveys by postal mail
      (Legal basis: Justified interest in the improvement of products / services).
      Note: In case we involve a market research institute for the purpose of surveys, it shall only act based on our instructions and follow our directives.
    • Safeguarding and defending our rights.
      (Legal basis: Justified interest on our part for safeguarding and defending our rights).
    • Sending information material if requested via our websites or social media channels
    • Sending quotes if requested via our websites or social media channels
    • Answering general inquiries made on our websites or social media channels

    4.4. Log files

    Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

    We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

    -In log files, in particular the following information is saved:

    -IP address (internet protocol address) of the terminal device used to access the Online Offer;

    -Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);

    -Name of the service provider which was used to access the Online Offer;

    -Name of the files or information accessed;

    -Date and time as well as duration of recalling the data;

    -Amount of data transferred;

    -Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);

    -http status code (e.g., “Request successful” or “File requested not found”).

    4.5. Children

    This Online Offer is not meant for children under 16 years of age.

    4.6.Data transfer

    4.6.1. Data transfer to other controllers

    Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases can be found in the Section - Purposes of Processing and Legal Bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.

    Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

    4.6.2.Service providers (general)

    We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.

    4.7. Transfer to recipients outside the EEA

    We might transfer personal data to recipients located outside the EEA into so-called third countries.

    In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection (e.g. due to a decision of adequacy by the European Commission for the respective country or due to the agreement based on so-called EU model clauses with the recipient) or that you have consented to the transfer.

    You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

    4.8. Duration of storage; retention periods

    Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a justified interest in storing the data (e.g. we might still have a justified interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

    5. Cookie usage


    Cookies are small text files that are saved on your computer when an Online Offer is accessed. In case you access this Online Offer another time, your browser sends the cookies' content back to the respective seller and, thus, allows the re-identification of the terminal device. Reading the cookies allows us to design our Online Offers optimally for you and makes it easier for you to use them.

    5.2. Deactivation and deletion of cookies

    Our website does not set any specific cookies.

    This does not apply to cookies that are set during your visit on third party internet pages by other providers.

    Your browser allows you to delete any cookies at all times. To do so, please consult your browser's help functions. This might, however, lead to individual functions no longer being available.

    In addition, you could manage and deactivate the use of third party cookies on the following web page:

    As we do not operate this website, we are not responsible and we are unable to influence the content and availability.

    6. YouTube

    This online offer uses the video platform YouTube, which is provided by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA (“YouTube”). YouTube is a platform which allows the playback of audio and video files.

    If you access a corresponding page of our offer, the embedded YouTube player will establish a connection to YouTube so that the video or audio file can be transmitted and played. In the process, data are also transmitted to YouTube as the responsible authority. We are not responsible for the processing of this data by YouTube.

    Further information concerning the extent and purpose of the collected data, on the further processing and utilization of your data by YouTube, on your rights and on your selectable data protection options can be found in the privacy policy of YouTube.

    7. External links

    Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our supervision. We do not assume responsibility for the processing of personal data by third parties.

    8. Security

    Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

    We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

    9. User rights

    To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

    Right to information and access:

    You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

    Right to correction and deletion:

    You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

    Restriction of processing:

    You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.

    Objection to data processing:

    You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

    Objection to direct marketing:

    Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

    Objection to data processing based on the legal basis of “justified interest”:

    In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

    Withdrawal of consent:

    In case you consented to the processing of your data, you have the right to revoke this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.

    Data portability:

    You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.

    Right of complaint with supervisory authority:

    You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

    State Commissioner for Data Protection and Freedom of Information

    Address: Königstrasse 10a,

    70173 Stuttgart, GERMANY

    Postal address: P.O. Box 10 29 32,

    70025 Stuttgart, GERMANY

    Phone: 0711/615541-0

    Fax: 0711/615541-15


    10. Changes to the Data Protection Notice

    We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to change.

    11. Contact

    If you wish to contact us, please find us at the address stated in the "Controller" section.

    To assert your rights and to notify data protection incidents please the following link:

    For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

    Data Protection Officer

    Information Security and Privacy (C/ISP)

    Robert Bosch GmbH

    Postfach 30 02 20

    70442 Stuttgart



    Effective date: 2018.05.25